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27.04.2017

ECR systems and solutions for fuel retailing sector

4 questions to Mr Miroslav Stříbrský, CEO of UNICODE SYSTEMS

Miroslav Stribrsky - Unicode SystemsWhat functionalities offer a good ECR system for petrol stations?

In addition to standard features such as the sale of fuel and other goods must contain a modern ECR system mainly various functions to support sales. The traditional way of keeping loyal customers such as fleet cards are already on the edge of exhaustion. Further development of sales increase is the support of ordinary retail customers.
 
These are mainly varying levels of loyalty systems, as well as acceptance of various prepaid cards, mobile payment&loyalty, supporting various competitions, happy hours, flexible changes in fuel prices and so on. In this respect, it is very important to use data mining and real use of big data, that these modern ECR systems will increasingly provide. Modern ECR system, all of these functions should not only include, but should also to control and prevent their misuse by cashier. Another important ECR feature should be advanced data protection, both against the effects of technical failures or attacks from outside.

Why does installing a washer liquid dispenser benefit both the petrol station owner and customers?

It's a beneficial for both sides for several reasons: no manipulation with plastic canisters and the second reason is the lower price for the petrol station when purchasing large quantities at one time in the tank. Also the better manipulation for the customer – filling by nozzle is more comfortable.
 
But the big question is whether it is advantageous also for manufacturers. In the Czech Republic we are experiencing situations in which manufacturers this method of sales are often “boycotting” because it is more profitable for them to sell a washer liquid in canisters and this way for much higher price!
 

What vulnerabilities should one take into account planning safety of data at petrol stations? How to secure your data when server fails?

The data safety problem in advanced systems has three aspects:
1. Physical data safety at petrol station;
2. Safety of both data and infrastructure for a network of petrol stations;
3. Level of security against attacks from the outside.
 
In the simplest case of isolated systems may be server failure ensured, for example, through a stand-by mode, when the POS can work without a server for a limited time until the fault of local server will be fixed. In the network of petrol stations where all data are typically backed up centrally the problem is stability and security of the entire infrastructure. Especially dangerous is to rely in this case on the cloud solutions. It is recently very “fashionable”, but rather a shortsighted solution. 100% cloud is highly dependent on the transmission network, which is always a risk factor. The optimal solution is a hybrid cloud, where all the important data are stored on both sides - in the local and central system.
 
What kind of solutions for cards can Unicode provide to customers?
Unicode is one of the major providers of fleet card authorization in Czech Republic. Our authorization center has safety standard almost at the level of banking providers. We accept all major card issuers (DKV, UTA, Shell, Routex) and many local brands of Czech fleet card issuers (e.g. Benzina – the Czech subsidiary of PKN Orlen). Our most modern solution is authorization subsystem for mobile payment including the appropriate applications for all mobile platforms.
 
 

 

Find out more at the stand during the PETROL STATION 2017 (17-19 May in Warsaw)

 

AKTUALNOŚCI

  • Halina-Pupacz-Prezes-Polska-Izba-Paliw-President-Polish-Chamber-of-Liquid-Fuels

    Świat szybko się zmienia, a wymagania klientów stale rosną. Dlatego innowacje, czysta energia, nowoczesne technologie są tym, czego polski przedsiębiorca dzisiaj potrzebuje, aby sprostać konkurencji. Organizowane przez Polską Izbę Paliw Płynnych Międzynarodowe Targi STACJA PALIW są okazją do zebrania najlepszych praktyk, omówienia bieżących problemów sektora paliw i energii, określenia priorytetowych zadań i znalezienia skutecznych sposobów ich realizacji. Dziękując za dotychczasową współpracę,  serdecznie zapraszam na 27. edycję Targów, która odbędzie się w dniach 13-15 maja 2020 r. w Warszawskim Centrum EXPO XXI.

     Halina Pupacz

    Prezes Polskiej Izby Paliw Płynnych

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